Our team of multi-lingual communications professionals harness their cultural diversity to embed impact into every capability we offer our clients.
Djembe is structured in a manner that sees client assignments supported across all time zones, which not only increases efficiencies but also maximizes the impact of timely engagement amongst our client’s target stakeholders.
At Djembe, we protect and enhance the reputation of our clients in an ever-changing global ecosystem. Managing a client’s reputation means taking control of every aspect of communications – creating consistent messages and an authentic corporate voice that works to cultivate and support a strong reputation. We have managed the reputations of individuals, businesses, NGO’s and public sector projects across all the regions of the MEA region.
Working effectively within a regulatory framework is crucial to reputational and business success. We advise clients across multiple jurisdictions on their regulatory responsibilities and actively promote their unique points of view to key government and policy audiences.
We provide clients with online reputation management and social media services that range from strategy planning, research & analysis, content creation & publishing, and campaign & community management to web development and monitoring strategies, bringing all digital platforms together under one communications strategy. With such a young, digitally switched-on demographic, social listening and social media planning is an integral part of our approach to communications in the MEA region.
We have extensive experience handling a wide range of on-the-ground, virtual, and hybrid events for our clients – from bespoke events to press conferences, roundtables, media briefings, panel discussions, product launches, exhibitions, webinars, and award shows. Our services encompass the full event lifecycle from conceptualization to execution including branding, collateral development, promotion, and logistics management.
Our primary objective in issues and crisis management is to prevent them from happening, but for our clients who operate across multiple markets as well as in different tax regimes and regulatory frameworks, there is always an element of risk. We provide high-level crisis preparedness and risk assessment counsel in all the major sectors, including developing crisis manuals and conducting crisis simulation exercises and training amongst others.
Media engagement is a core service at Djembe. Our media relations experts are invested in building top-tier media relationships based on trust and integrity and going beyond basic press release development and distribution to produce thought leadership articles, by-lines, interviews and Q&As in leading media outlets. The international structure of the Consultancy allows us to complement our expertise in the MEA region with international media relations across all channels.
Developing new brands and driving the evolution of existing brands is part of our approach to building cohesive communications strategies. Our design function is an integral component of our communications function. This ensures that our clients’ brand DNA is consistently reflected throughout traditional and digital communications channels, including social media.
Our in-house design team have created and refreshed the brand architecture for clients across a diverse range of sectors. We also produce high-quality annual reports, brochures, videos, websites, and intranets.
A fundamental cornerstone of every communications campaign is training key spokespeople to enable them to effectively engage with media at the local, national and international level. Our media training approach ensures that spokespeople are proficient in articulating brand positioning and key messages with clarity and authority while mitigating any reputational risks. We also provide tailored online and in-person Executive Coaching and Media Refresher Workshops for start-ups, entrepreneurs as well as small and large corporate groups.
As a best-in-class communications Consultancy, with many years direct exposure to socio-economic dynamics and trends in African and Middle Eastern countries, we place high importance on delivering intelligence-driven strategies and programs for our clients across the regions’ key growth sectors. Through our Djembe Insights research platform, we work in partnership with leading global research authorities, governments, and private sector organizations to produce high-quality research reports on the most relevant trends and developments impacting socio-economic growth in Africa and the Middle East.
We believe that sustainability is not just a component of a business but rather a driver of the business itself – particularly in Africa and the Middle East where sustainable resource use and sustainable economic development are matters of high importance. We guide our clients in developing sustainable communications programs that cover a range of issues such as ethical sourcing, fair trade, environmental health and socio-economic inclusion.
Change is a fundamental component of business and organizational development. It can range from smaller, process-oriented changes such as new employee policies to major structural changes including mergers and acquisitions. Internal communications for major changes should be handled and communicated carefully in order to reduce the potential for redundancy and crisis.
We provide our clients with tailored approaches and tools to ensure that their organizations are prepared for periods of change. They range from fully functioning intranet sites to town-hall meetings and newsletters.
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What Our Clients Say
Djembe Consultants is a unique organically-grown communications consultancy committed to amplifying an African and Middle Eastern narrative founded on collaboration, entrepreneurship, growth, and innovation.
@The Communication Partner of Choice for the Middle East and Africa (MEA) Regions
© 2023 Djembe Consultants.
