Our Capabilities

With our focus on key capabilities within the communications field, we aim to offer our clients in-depth expertise from a team that spans borders and brings knowledge from different sectors and markets.

Reputation Management

Managing a client’s reputation means taking control of every aspect of communications – creating consistent messages and authentic corporate decision-making processes that work to support a positive reputation. We have managed the reputations of individuals, businesses, NGO’s and public sector projects right across Africa.

Public Affairs Advice

Working effectively within a regulatory framework is crucial in reputational and business success. Across multiple jurisdictions we advise clients on their regulatory responsibilities and actively promote their unique points of views to key government audiences.

Digital & Social Media

We provide clients with online reputation management and social engagement services that range from mobile applications, private social networks, documentaries and web development to highly focused social media engagement and monitoring strategies, bringing all digital platforms together under one communications strategy. With such a young, digitally switched on demographic, social media planning is an extremely important part of the overall communications toolbox and one that is especially pertinent in Africa.

Events Management

We have extensive experience handling a wide range of events for our clients – from bespoke events to press conferences, roundtables, media briefings, panel discussions, product launches, exhibitions and award shows. Our services encompass the full event lifecycle from conceptualization to execution including branding, collateral development, promotion and logistics management.

Crisis Management

Our primary objective in issues and crisis management is to prevent them from happening, but for our clients who operate across multiple markets as well as in different tax regimes and regulatory frameworks, there is always an element of risk. In Africa, with so many divergent policy frameworks and laws, crisis preparedness and contingency planning is crucial – particularly in sensitive sectors such as extractives and government.

Media Relations

Media engagement is a core service at Djembe. Our Consultants are invested in building top tier media relationships based on trust and integrity, in part thanks to each individual Consultant’s grasp of local and national media within their own corner of the continent. The international structure of the company allows us to complement our expertise in Africa with international media relations across all channels.

Branding & Design

Developing new brands and driving the evolution of existing brands is part of our approach to building cohesive communications strategies. Our design function is an integral component of our communications function. This ensures that our clients’ brand DNA is consistently reflected throughout traditional and digital communications channels, including social media.

Our in-house design team has created and refreshed the brand architecture for clients across a range of sectors. We also produce high quality annual reports, brochures, videos, websites, intranets and advertisements.

Research

As a best-in-class communications Consultancy, with many years direct exposure to socio-economic issues and trends in African countries, we place high importance in delivering intelligence-driven strategies and programs for our clients across Africa’s key growth sectors. We work in partnership with leading global research authorities, governments and private sector organizations to produce high quality research reports on the most important trends and developments impacting socio-economic growth in Africa.

Sustainability

We believe that sustainability is not just a component of a business but rather a driver of the business itself – particularly in Africa where sustainable resource use and sustainable economic development are matters of such high importance. We guide our clients in developing sustainable communications programs that cover a range of issues such as ethical sourcing, fair trade, environmental health and gender inequality.

Change Management

Change is a fundamental component of business and organizational development. It can range from smaller, process-oriented changes such new employee policies to major structural changes such as mergers and acquisitions. Internal communications for major changes should be handled and communicated carefully in order to reduce the potential for redundancy and crisis.

We provide our clients with tailored approaches and tools to ensure that their organizations are prepared for periods of change. They range from fully functioning intranet sites to town-hall meetings and newsletters.

Clients

Testimonials

Djembe has been the partner of choice for creating and executing an Africa-wide outreach program on behalf of the Zayed Sustainability Prize. Djembe’s selection for this role is a reflection of a confidence in the Consultancy’s proven track record and results achieved within the innovation ecosystem in Africa. For a period of four months (The Submissions Phase), Djembe’s team developed, led, and deployed a comprehensive and strategic outreach plan across the continent, attracting and informing Africa’s leading sustainability innovators to participate in the Prize. Utilising their extensive network, within Africa’s innovation and sustainability space, Djembe delivered a highly successful program that included in-country roadshows, media relations, and stakeholder engagement. In both years as an outreach partner, their integrated program has helped the Prize secure the highest ever number of African submissions and contributed to the awards’ year-on-year trend for gaining the highest number of total global submissions since its inception in 2008.

Dalal YassinSenior Manager

Djembe Consultants has been instrumental in building international awareness of the development work that we are doing at ITFC to advance trade to improve the economic condition and livelihood of people across the world. Through an impressive understanding of the key issues in our target markets and executing a strategic outreach program across the GCC and Africa regions, Djembe has done extremely well in communicating our business objectives via wide array of communication channels including videos, media relations, events, design and digital communications. We really value the Djembe team’s creativity and commitment to deliver results that have an impact in the communities ITFC supports.

Raghda Moawad ElsharawySenior Manager, Corporate Communications

As our long-term and trusted communications partner of choice, Djembe Consultants has executed numerous marketing campaigns within West Africa, thus supporting Vlisco to achieve its brand and business objectives in the region. Working closely with our team, Djembe has developed highly targeted communications strategies that have encompassed influencer and stakeholder engagement, event management, media relations, digital and activations. We continue to work with Djembe on strategies that further our women empowerment drive that includes mentorship programs to support the next generation of women who are making a significant contribution and difference within their communities.

Rev. Stephen BaduMarketing Director

Djembe played a key role in the launch of Honoris in 2017, executing a high impact launch strategy that was instrumental in garnering widespread awareness in key markets. As a highly efficient and extremely responsive Consultancy, Djembe continues to support Honoris, helping us to bring focus to some of our most important developments during a period of intense growth and developmental activity.

Laura KakonGlobal Chief Marketing Officer

For many years Djembe has continued to impress us with their creativity, tenacity and exceptional service. The team played a key role in the launch of the global makeup brand, Maybelline New York, in Ghana which was a major milestone in our growth in West Africa. Their event management skills for the launch, spanned from concept development through to planning and execution, delivering a successful and high impact event on our behalf.

The Djembe team has also continued to provide media support for our annual CSR initiative, Citizen’s Day, and have demonstrated their media relations expertise through securing extensive media coverage in tier one print and online media in Ghana.

Baaba OpokuHuman Resources Manager

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