With our focus on key capabilities within the communications field, we aim to offer our clients in-depth expertise from a team that spans borders and brings knowledge from different sectors and markets.
Reputation Management
Managing a client’s reputation means taking control of every aspect of communications – creating consistent messages and authentic corporate decision-making processes that work to support a positive reputation. We have managed the reputations of individuals, businesses, NGO’s and public sector projects right across Africa.
Public Affairs Advice
Working effectively within a regulatory framework is crucial in reputational and business success. Across multiple jurisdictions we advise clients on their regulatory responsibilities and actively promote their unique points of views to key government audiences.
Digital & Social Media
We provide clients with online reputation management and social engagement services that range from mobile applications, private social networks, documentaries and web development to highly focused social media engagement and monitoring strategies, bringing all digital platforms together under one communications strategy. With such a young, digitally switched on demographic, social media planning is an extremely important part of the overall communications toolbox and one that is especially pertinent in Africa.
Events Management
We have extensive experience handling a wide range of events for our clients – from bespoke events to press conferences, roundtables, media briefings, panel discussions, product launches, exhibitions and award shows. Our services encompass the full event lifecycle from conceptualization to execution including branding, collateral development, promotion and logistics management.
Crisis Management
Our primary objective in issues and crisis management is to prevent them from happening, but for our clients who operate across multiple markets as well as in different tax regimes and regulatory frameworks, there is always an element of risk. In Africa, with so many divergent policy frameworks and laws, crisis preparedness and contingency planning is crucial – particularly in sensitive sectors such as extractives and government.
Media Relations
Media engagement is a core service at Djembe. Our Consultants are invested in building top tier media relationships based on trust and integrity, in part thanks to each individual Consultant’s grasp of local and national media within their own corner of the continent. The international structure of the company allows us to complement our expertise in Africa with international media relations across all channels.
Branding & Design
Developing new brands and driving the evolution of existing brands is part of our approach to building cohesive communications strategies. Our design function is an integral component of our communications function. This ensures that our clients’ brand DNA is consistently reflected throughout traditional and digital communications channels, including social media.
Our in-house design team has created and refreshed the brand architecture for clients across a range of sectors. We also produce high quality annual reports, brochures, videos, websites, intranets and advertisements.
Research
As a best-in-class communications Consultancy, with many years direct exposure to socio-economic issues and trends in African countries, we place high importance in delivering intelligence-driven strategies and programs for our clients across Africa’s key growth sectors. We work in partnership with leading global research authorities, governments and private sector organizations to produce high quality research reports on the most important trends and developments impacting socio-economic growth in Africa.
Sustainability
We believe that sustainability is not just a component of a business but rather a driver of the business itself – particularly in Africa where sustainable resource use and sustainable economic development are matters of such high importance. We guide our clients in developing sustainable communications programs that cover a range of issues such as ethical sourcing, fair trade, environmental health and gender inequality.
Change Management
Change is a fundamental component of business and organizational development. It can range from smaller, process-oriented changes such new employee policies to major structural changes such as mergers and acquisitions. Internal communications for major changes should be handled and communicated carefully in order to reduce the potential for redundancy and crisis.
We provide our clients with tailored approaches and tools to ensure that their organizations are prepared for periods of change. They range from fully functioning intranet sites to town-hall meetings and newsletters.
Clients
